Start a New Claim
Shipsurance policy holders file claims via the Management Center website.
Visit Management CenterWe make the claims process fast and hassle-free. Just file your claim online, via fax, or via snail mail and we will start processing your claim immediately. You will be assigned a dedicated, experienced claims representative to answer any questions you may have. To speak directly with a claims representative, call us toll free at 866-852-9956 x506.
Partner noteWhen a shipment is lost or damaged, we are here to make the process as simple as possible. Once you file a claim we will send you a detailed list of next steps. We typically request the following:
That's It! Remember, all documents can be submitted electronically and we provide a clear, detailed list of what is needed.